An integrated process model of communication satisfaction and organizational outcomes

研究成果: Article同行評審

25 引文 斯高帕斯(Scopus)

摘要

The relationship of communication satisfaction to job performance and turnover intention among employees was examined. Most communication satisfaction research has been conducted in relation to job satisfaction. However, there is a growing interest in the relationships between communication satisfaction, job performance, and turnover intention. The population examined in this study were employed in the top 500 service industries in Taiwan. The sample consisted of 1,260 individuals. A total of 467 valid responses were collected for a usable response rate of 37.1%. The results suggest that employees' perceptions of a high communication satisfaction are positively associated with their job performance, and negatively related to turnover intention.

原文English
頁(從 - 到)825-834
頁數10
期刊Social Behavior and Personality
37
發行號6
DOIs
出版狀態Published - 2009

All Science Journal Classification (ASJC) codes

  • 社會心理學

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