An intelligent human-expert forum system based on fuzzy information retrieval technique

Yueh Min Huang, Juei Nan Chen, Yen Hung Kuo, Yu Lin Jeng

研究成果: Article同行評審

30 引文 斯高帕斯(Scopus)

摘要

The forum system is useful for sharing knowledge and help-seeking. However, existing forums often have the problem that some questions remain unanswered. This study proposes an intelligent human-expert forum system to perform more efficient knowledge sharing. The system uses fuzzy information retrieval techniques to discover important discussion knowledge and actively invites human-experts who might be capable of answering the question to participate in the discussion. The selection of human-experts employs the Expert-Terms Correlation Matrix, which stores the knowledge strength of human-experts. Moreover, the forgetting curve is adopted into our forum system for modeling the variations in memory strength. The experiment uses three different categories of discussions to be the testing data, and the performance study shows acceptable results on discussion searching and expert discovery.

原文English
頁(從 - 到)446-458
頁數13
期刊Expert Systems With Applications
34
發行號1
DOIs
出版狀態Published - 2008 1月

All Science Journal Classification (ASJC) codes

  • 工程 (全部)
  • 電腦科學應用
  • 人工智慧

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