Assessing e-learning 2.0 system success

Hei Chia Wang, Yi Fang Chiu

研究成果: Article同行評審

92 引文 斯高帕斯(Scopus)

摘要

Traditional e-learning systems support "one-way" communication. Teachers provide knowledge for learners, but they are unable to use a student's learning experiences to benefit the class as a whole. To address these problems, this study explores e-learning success factors via the design and evaluation of an e-learning 2.0 system. This study develops a theoretical model to assess user satisfaction and loyalty intentions to an e-learning system using communication quality, information quality, system quality, and service quality. The empirical results show that communication quality, information quality, and service quality significantly and positively affect user satisfaction and loyalty intentions to use the e-learning system for sharing experience, communicating with others, and getting feedback.

原文English
頁(從 - 到)1790-1800
頁數11
期刊Computers and Education
57
發行號2
DOIs
出版狀態Published - 2011 九月

All Science Journal Classification (ASJC) codes

  • 電腦科學(全部)
  • 教育

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