Behind the Chain Coffee Shop: Design of Utilizing Virtual Reality for Coffee-Making Training

Yi Ciao Lin, Chien Hsu Chen

研究成果: Conference contribution

摘要

Training new employees is the most vital part of any vocational industry. Along with the development of digitization, new methods of employee qualification arise. Virtual Reality (VR) can create immersive situations, have great potential in terms of repetitive, high retention rate learning and multi-sensory interaction, and are gradually being applied to training in various fields. Chain coffee shop is an industry with a relatively high demand for manpower. New employee training requires a lot of human resources and costs. Furthermore, the coffee-making process is a more complex training project that requires professionals to guide details and a lot of time to practice. The study chooses Starbucks as a case and proposes a design combining virtual reality and coffee-making training. As an initial attempt to provide insight into utilizing a new technology for better coffee-making training of chain coffee shops’ new employees.

原文English
主出版物標題Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
編輯Tareq Z. Ahram, Christianne S. Falcão
發行者Springer Science and Business Media Deutschland GmbH
頁面204-210
頁數7
ISBN(列印)9783030800901
DOIs
出版狀態Published - 2021
事件AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021 - Virtual, Online
持續時間: 2021 七月 252021 七月 29

出版系列

名字Lecture Notes in Networks and Systems
275
ISSN(列印)2367-3370
ISSN(電子)2367-3389

Conference

ConferenceAHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
城市Virtual, Online
期間21-07-2521-07-29

All Science Journal Classification (ASJC) codes

  • 控制與系統工程
  • 訊號處理
  • 電腦網路與通信

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