Efficiency measurement for network systems: IT impact on firm performance

Chiang Kao, Shiuh Nan Hwang

研究成果: Article同行評審

202 引文 斯高帕斯(Scopus)

摘要

A recent development in DEA (data envelopment analysis) examines the internal structure of a system so that more information regarding sources that cause inefficiency can be obtained. This paper discusses a network DEA model which distributes the system inefficiency to its component processes. The model is applied to assess the impact of information technology (IT) on firm performance in a banking industry. The results show that the impact of IT on firm performance operates indirectly through fund collection. The impact increases when the IT budget is shared with the profit generation process.

原文English
頁(從 - 到)437-446
頁數10
期刊Decision Support Systems
48
發行號3
DOIs
出版狀態Published - 2010 二月

All Science Journal Classification (ASJC) codes

  • 管理資訊系統
  • 資訊系統
  • 發展與教育心理學
  • 藝術與人文(雜項)
  • 資訊系統與管理

指紋

深入研究「Efficiency measurement for network systems: IT impact on firm performance」主題。共同形成了獨特的指紋。

引用此