Enablers and processes for effective knowledge management

Chin Fu Ho, Pei Hsuan Hsieh, Wei Hsi Hung

研究成果: Article同行評審

26 引文 斯高帕斯(Scopus)

摘要

Purpose - The purpose of this paper is to attempt to assist firms in applying knowledge management (KM) through developing an integrated model which considers knowledge enablers, knowledge circulation processes (KCP), and job performance. Design/methodology/approach - This study utilizes a questionnaire technique to validate the proposed integrated model. Structural equation modeling also validated the model. Findings - All dimensions in the construct of organizational culture positively impact KCP. However, the formalized organizational structure appears to have a positive impact on KCP, while the autonomous organizational structure did not. This study also finds that KCP has a positive impact on both task outcomes and contextual job performance. Research limitations/implications - The integrated model, which served to examine the impact of KM enablers on KCP, from the standpoints of organizational culture and organizational structure, along with the impact of KCP on job performance, has improved understanding of the relationships among KM enablers, KCP, and job performance. Practical implications - Firms should carefully consider methods for adjusting internal structural designs or institute various mechanisms to promote the use of KM to maintain the organization's long-term competitive advantage. Originality/value - The model contributes to firms' understanding the influence of knowledge enablers on KCP, and provides a KM performance index for assessment of individual performance. Research results can provide enterprises with guidance for implementing initiatives for KM initiatives.

原文English
文章編號17112554
頁(從 - 到)734-754
頁數21
期刊Industrial Management and Data Systems
114
發行號5
DOIs
出版狀態Published - 2014

All Science Journal Classification (ASJC) codes

  • 管理資訊系統
  • 勞資關係
  • 電腦科學應用
  • 策略與管理
  • 工業與製造工程

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