Enhancing Cultural Engagement: A Heuristic Evaluation of World Cultural Heritage Websites

Yu-Hsiu Hung, Yun Lun Huang, Chi Wen Hsieh

研究成果: Conference contribution

摘要

Tourists usually visit cultural heritage websites before they travel to the actual sites. The design of the websites thus influences how an individual expect from the historical sites. This study aimed to investigate current cultural heritage websites and to identify the missing features/information that could potentially impact viewers’ cultural engagement. A heuristic evaluation was conducted with eight subject matter experts (each having more than two years of cultural product/web design experiences) on ten world cultural heritage websites (e.g., the official ones for Tower of London, Taj Mahal, and Statue of Liberty, etc.). For the purpose of the evaluation, the goals of cultural web applications (proposed by the Minerva Working Group 5) were provided to the experts. Ratings and design recommendations were collected and analyzed. Results showed numerous misalignments with the goals that made the websites unable to effectively deliver cultural values to viewers. This paper provides insight and contributes to cultural heritage web design.

原文English
主出版物標題Human-Computer Interaction. Design Practice in Contemporary Societies - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
編輯Masaaki Kurosu
發行者Springer Verlag
頁面192-202
頁數11
ISBN(列印)9783030226350
DOIs
出版狀態Published - 2019 一月 1
事件Thematic Area on Human Computer Interaction, HCI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, United States
持續時間: 2019 七月 262019 七月 31

出版系列

名字Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
11568 LNCS
ISSN(列印)0302-9743
ISSN(電子)1611-3349

Conference

ConferenceThematic Area on Human Computer Interaction, HCI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
國家United States
城市Orlando
期間19-07-2619-07-31

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

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