TY - JOUR
T1 - Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context
AU - Wang, Wei Tsong
AU - Lin, Ying Lien
AU - Chen, Ting Jun
N1 - Funding Information:
The authors thank the editor and the anonymous reviewers for their valuable feedback on this paper. The authors also thank the authorities of the participating companies for their support and the survey respondents for providing valuable data. This research was partially funded by the Ministry of Science and Technology, Taiwan [grant number: MOST 109-2410-H-006-043-MY2 ]
Publisher Copyright:
© 2022 Elsevier B.V.
PY - 2023/1
Y1 - 2023/1
N2 - Although previous studies indicate the critical role of collaborative commerce (c-commerce) adoption and dynamic capability in the supply chain process, they have not addressed the relationship between c-commerce behavior and dynamic capability. By adopting the commitment-trust theory and the dynamic capability view, this study empirically examines the effects of relationship quality, c-commerce behavior, and dynamic capability on c-commerce performance. Survey data collected from 257 professionals in various manufacturing industries were analyzed using the partial least squares technique. The findings suggest that c-commerce behavior and dynamic capability are positively associated with c-commerce performance. However, negative calculative commitment does not positively affect c-commerce behavior. Moreover, institution-based trust does not negatively affect negative calculative commitment. This study is one of few studies investigating the relationships among the variables that contribute to c-commerce performance. The findings can serve as references for practitioners in supply chain practices.
AB - Although previous studies indicate the critical role of collaborative commerce (c-commerce) adoption and dynamic capability in the supply chain process, they have not addressed the relationship between c-commerce behavior and dynamic capability. By adopting the commitment-trust theory and the dynamic capability view, this study empirically examines the effects of relationship quality, c-commerce behavior, and dynamic capability on c-commerce performance. Survey data collected from 257 professionals in various manufacturing industries were analyzed using the partial least squares technique. The findings suggest that c-commerce behavior and dynamic capability are positively associated with c-commerce performance. However, negative calculative commitment does not positively affect c-commerce behavior. Moreover, institution-based trust does not negatively affect negative calculative commitment. This study is one of few studies investigating the relationships among the variables that contribute to c-commerce performance. The findings can serve as references for practitioners in supply chain practices.
UR - http://www.scopus.com/inward/record.url?scp=85137703427&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85137703427&partnerID=8YFLogxK
U2 - 10.1016/j.dss.2022.113865
DO - 10.1016/j.dss.2022.113865
M3 - Article
AN - SCOPUS:85137703427
SN - 0167-9236
VL - 164
JO - Decision Support Systems
JF - Decision Support Systems
M1 - 113865
ER -