Exploring the Relationship between Conflict Management and Transformational Leadership Behaviors for the Success of ERP Customization

Wei Tsong Wang, Mei Chun Luo, Yu Ming Chang

研究成果: Article同行評審

摘要

Many companies customize commercial enterprise resource planning (ERP) packages to meet their specific needs by collaborating with the ERP vendors. Nevertheless, research into the relationships among conflict management (CM), transformational leadership, and the performance of ERP customization projects are limited. This study addressed this issue through an in-depth case study. The results indicate the importance of mapping between CM approaches and transformational leadership behaviors in terms of enhancing project performance. Research implication are discussed subsequently.

原文English
期刊Information Systems Management
DOIs
出版狀態Accepted/In press - 2021

All Science Journal Classification (ASJC) codes

  • 資訊系統
  • 電腦科學應用
  • 圖書館與資訊科學

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