Factors that impact on the acceptance and performance of ERP system: Multiple case studies in Taiwan

Li Ling Hsu, Pei Chun Lin, Chin Tsang Ho, Je Ren Pan

研究成果: Article同行評審

7 引文 斯高帕斯(Scopus)

摘要

With the popularisation of the Enterprise Resource Planning (ERP) solutions, software applications have developed to help managers implement ERP system in business activities such as inventory control, order tracking, customer service, finance and human resources. This study uses multiple case studies as a research method to investigate the influence of enterprise contingency factors on ERP system acceptance and performance based on the Technology Acceptance Model (TAM). This study selects four companies from the semiconductor and steel industries as case studies for interview. The research results demonstrate that contingency factors are positively associated with the introduction and acceptance of ERP system; furthermore contingency factors are positively associated with ERP system performance.

原文English
頁(從 - 到)16-33
頁數18
期刊International Journal of Business and Systems Research
2
發行號1
DOIs
出版狀態Published - 2008

All Science Journal Classification (ASJC) codes

  • 管理資訊系統
  • 商業與國際管理
  • 策略與管理

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