How to Reduce Hotel Employees’ Workplace Deviant Behavior? The Roles of Paternalistic Leadership and Regulatory Foci

Wen Long Zhuang, Shih Shuo Yeh, Giun Ting Yeh, Tzung Cheng Huan

研究成果: Article同行評審

1 引文 斯高帕斯(Scopus)

摘要

This study investigated the impact of paternalistic leadership on workplace deviant behavior among employees in five-star international tourist hotels in six municipalities under the Central Government of Taiwan. In addition, it examined whether employees’ regulatory foci mediate this relationship. The data were collected through purposive sampling, targeting individuals knowledgeable about deviant behaviors. A total of 600 questionnaires (one supervisor per 10 employees) were distributed, resulting in 374 valid matched responses (374 employees and 52 supervisors), with a valid response rate of 62.33%. The findings indicate that paternalistic leadership significantly reduces workplace deviant behavior in employees. Furthermore, regulatory foci were found to partially mediate the relationship between paternalistic leadership and workplace deviant behavior. The article concludes with management implications and research recommendations.

原文English
頁(從 - 到)240-250
頁數11
期刊Cornell Hospitality Quarterly
65
發行號2
DOIs
出版狀態Published - 2024 5月

All Science Journal Classification (ASJC) codes

  • 旅遊、休閒和酒店管理

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