Power planning in ICT infrastructure: A multi-criteria operational performance evaluation approach

Sheng Tun Li, Wei Chien Chou

研究成果: Article同行評審

11 引文 斯高帕斯(Scopus)

摘要

It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain knowledge resulting from the retirement of staff is an important issue for organizations such as Chunghwa Telecom (CHT), the largest ICT operator in Taiwan. This study thus develops a systematic power planning model using a multi-criteria operational performance evaluation. A group version of the fuzzy repertory grid and fuzzy TOPSIS approaches is applied to elicit a set of evaluation criteria that senior staff agree on, and then the priorities of the telecom rooms are evaluated against this. In addition, a new factor, reflecting the attitudes of the decision makers with respect to the degree of strictness, is defined to determine the superiority and inferiority of each alternative compared to the others. Furthermore, a novel decision aggregation strategy regarding the degree of variation among decision makers is proposed, and a quantitative assessment is carried out to analyze its impact on the ranking results in an objective manner. The proposed model may help ICT organizations to more effectively manage their power resources, and thus obtain competitive advantages.

原文English
頁(從 - 到)134-148
頁數15
期刊Omega (United Kingdom)
49
DOIs
出版狀態Published - 2014 十二月

All Science Journal Classification (ASJC) codes

  • 策略與管理
  • 管理科學與經營研究
  • 資訊系統與管理

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