Responding to consumer fairness concerns about number portability policies

Jengchung V. Chen, William H. Ross, Shaoyu F. Huang

研究成果: Article同行評審

4 引文 斯高帕斯(Scopus)

摘要

Mobile telecommunication has been growing very rapidly, surpassing the number of land lines in 2002. Competition between telecommunication companies is very intense. However, in some market segments, the indirect costs of changing carriers may reduce competition. Therefore, governments have mandated Number Portability. Typically, Number Portability procedures are left to telecommunication providers. Such procedures are examined from a justice perspective to provide guidance for firms wishing to maintain customer loyalty and good will. Testable propositions are offered.

原文English
頁(從 - 到)661-676
頁數16
期刊International Journal of Mobile Communications
5
發行號6
DOIs
出版狀態Published - 2007

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Computer Networks and Communications
  • Electrical and Electronic Engineering

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