TY - JOUR
T1 - RFID in retail
T2 - A framework for examining consumers' ethical perceptions
AU - Chen, Jeng-Chung
AU - Pfleuger, Paul
PY - 2008
Y1 - 2008
N2 - Radio Frequency Identification's (RFID) possible negative impact on consumers has rendered much attention, regardless of its cost-efficiency benefits. The intention of this proposed framework is to incite awareness of privacy and ethics concerns for the use of RFID in retail. It draws from a variety of theories in different disciplines attempting to construct a comprehensive research model. Detailed introductions on theories regarding trust, privacy, self-regulation, social exchange, planned behaviour, deterrence and information assurance are provided to explain their causal effects on people's ethical perceptions of the use of RFID. Managerial implications are discussed in the hope of shedding light on practical issues in industry.
AB - Radio Frequency Identification's (RFID) possible negative impact on consumers has rendered much attention, regardless of its cost-efficiency benefits. The intention of this proposed framework is to incite awareness of privacy and ethics concerns for the use of RFID in retail. It draws from a variety of theories in different disciplines attempting to construct a comprehensive research model. Detailed introductions on theories regarding trust, privacy, self-regulation, social exchange, planned behaviour, deterrence and information assurance are provided to explain their causal effects on people's ethical perceptions of the use of RFID. Managerial implications are discussed in the hope of shedding light on practical issues in industry.
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U2 - 10.1504/IJMC.2008.015998
DO - 10.1504/IJMC.2008.015998
M3 - Article
AN - SCOPUS:37849043107
SN - 1470-949X
VL - 6
SP - 53
EP - 66
JO - International Journal of Mobile Communications
JF - International Journal of Mobile Communications
IS - 1
ER -