TY - JOUR
T1 - Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations
T2 - The Case of Angkor World Heritage Site, Cambodia
AU - Chen, Ching Fu
AU - Leask, Anna
AU - Phou, Sambath
N1 - Publisher Copyright:
Copyright © 2016 John Wiley & Sons, Ltd.
PY - 2016/11/1
Y1 - 2016/11/1
N2 - This study empirically investigates the effects of three destination consumptions (namely symbolic, experiential and functional) on tourists' destination attachment and satisfaction, and further on destination loyalty at a heritage tourism destinations. Using a sample of 512 international tourists visiting Angkor, Cambodia, results reveal that all three types of consumptions have significantly positive effects on destination attachment and satisfaction, which in turn positively affect destination loyalty. However, the effects of symbolic consumption and experiential consumption are greater than that of functional consumption. The results also support the importance of the role of destination attachment in the quality–satisfaction–loyalty relationship.
AB - This study empirically investigates the effects of three destination consumptions (namely symbolic, experiential and functional) on tourists' destination attachment and satisfaction, and further on destination loyalty at a heritage tourism destinations. Using a sample of 512 international tourists visiting Angkor, Cambodia, results reveal that all three types of consumptions have significantly positive effects on destination attachment and satisfaction, which in turn positively affect destination loyalty. However, the effects of symbolic consumption and experiential consumption are greater than that of functional consumption. The results also support the importance of the role of destination attachment in the quality–satisfaction–loyalty relationship.
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U2 - 10.1002/jtr.2077
DO - 10.1002/jtr.2077
M3 - Article
AN - SCOPUS:84969932786
SN - 1099-2340
VL - 18
SP - 602
EP - 611
JO - International Journal of Tourism Research
JF - International Journal of Tourism Research
IS - 6
ER -