TY - JOUR
T1 - The managerial decision to implement electronic surveillance at work
T2 - A research framework
AU - Victor Chen, JengChung
AU - Ross, William H.
PY - 2005/3/1
Y1 - 2005/3/1
N2 - In recent years, electronic performance monitoring (EPM) has increased dramatically. The managerial decision to implement an EPM system is important for it has significant implications for an organization. Even so, little attention has been paid by researchers to this decision. The present paper reviews the published research on EPM and identifies factors that probably impact this decision. A model is offered to help researchers identify relevant psychological and organizational variables that may impact the decision to implement an EPM system. Psychologically, issues of trust, privacy, social facilitation, justice beliefs and stress reactions must be considered. Organizationally, a firm's Human Resource strategy, organizational culture, and anticipated consequences of EPM (i.e., increasing performance, reducing theft) are also discussed.
AB - In recent years, electronic performance monitoring (EPM) has increased dramatically. The managerial decision to implement an EPM system is important for it has significant implications for an organization. Even so, little attention has been paid by researchers to this decision. The present paper reviews the published research on EPM and identifies factors that probably impact this decision. A model is offered to help researchers identify relevant psychological and organizational variables that may impact the decision to implement an EPM system. Psychologically, issues of trust, privacy, social facilitation, justice beliefs and stress reactions must be considered. Organizationally, a firm's Human Resource strategy, organizational culture, and anticipated consequences of EPM (i.e., increasing performance, reducing theft) are also discussed.
UR - http://www.scopus.com/inward/record.url?scp=46949105660&partnerID=8YFLogxK
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U2 - 10.1108/eb029006
DO - 10.1108/eb029006
M3 - Review article
AN - SCOPUS:46949105660
VL - 13
SP - 244
EP - 268
JO - Organizational Analysis
JF - Organizational Analysis
SN - 1934-8835
IS - 3
ER -