TY - JOUR
T1 - Usability of mobile applications
T2 - a concept analysis in health promotion
AU - Kung, Po Jen
AU - Chen, Ching Min
N1 - Publisher Copyright:
© 2022 Chinese Public Health Association of Taiwan. All rights reserved.
PY - 2022/4
Y1 - 2022/4
N2 - With the rise of health awareness in modern societies, health promotion has attracted increased attention in both academia and industry. This, along with the evolution of information and communication technologies, has stimulated the development of mobile applications for health promotion. However, users of the applications do not necessarily achieve their goals because many applications do not provide a smooth user experience. In this study, we identified the defining attributes of app usability in the context of health promotion to guide app design for improved user experience. We first explored app usability by applying Walker and Avant's concept analysis method, which involves the following steps: (a) identifying the use of the concept; (b) determining the defining attributes; (c) considering a model case; (d) considering contrary, borderline, and related cases; (e) identifying antecedents and consequences; and (f) defining empirical referents. We subsequently derived a unified definition of usability. From the healthcare perspective, the defining attributes of usability of mobile application are efficiency, user satisfaction, and learnability. Apps with these attributes can achieve their designed goals and reach maximal efficacy because users would continue using the app on a regular basis and recommend it to others.
AB - With the rise of health awareness in modern societies, health promotion has attracted increased attention in both academia and industry. This, along with the evolution of information and communication technologies, has stimulated the development of mobile applications for health promotion. However, users of the applications do not necessarily achieve their goals because many applications do not provide a smooth user experience. In this study, we identified the defining attributes of app usability in the context of health promotion to guide app design for improved user experience. We first explored app usability by applying Walker and Avant's concept analysis method, which involves the following steps: (a) identifying the use of the concept; (b) determining the defining attributes; (c) considering a model case; (d) considering contrary, borderline, and related cases; (e) identifying antecedents and consequences; and (f) defining empirical referents. We subsequently derived a unified definition of usability. From the healthcare perspective, the defining attributes of usability of mobile application are efficiency, user satisfaction, and learnability. Apps with these attributes can achieve their designed goals and reach maximal efficacy because users would continue using the app on a regular basis and recommend it to others.
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U2 - 10.6288/TJPH.202204_41(2).110113
DO - 10.6288/TJPH.202204_41(2).110113
M3 - Article
AN - SCOPUS:85135058357
SN - 1023-2141
VL - 41
SP - 142
EP - 155
JO - Taiwan Journal of Public Health
JF - Taiwan Journal of Public Health
IS - 2
ER -