Visitors' perception of theme park crowding and behavioral consequences

Shih Shuo Yeh, Leong Man Wai Aliana, Fan Yi Zhang

研究成果: Chapter

16 引文 斯高帕斯(Scopus)

摘要

Since tourism is viewed as being a fast-growing industry, researchers are keen to investigate the negative impacts brought by an increasing number of visitors. As one of the derived social impacts, crowding has been proven to have a negative effect on tourists' visiting experience. Thus, this study aims to understand tourists' perception of crowding and its subsequent effect on their loyalty. A theme park in China called China Dinosaur Land, located in Jiangsu Province, is selected as the research site and 296 valid questionnaires are collected from the visitors. The results illustrate that psychological states, such as perceived crowding, emotional response, and coping behavior are much more complex than the study initially proposes; therefore, the hypotheses of the study are amended according to the research results.

原文English
主出版物標題Advances in Hospitality and Leisure
發行者Emerald Group Publishing Ltd.
頁面63-83
頁數21
ISBN(列印)9781780529363
DOIs
出版狀態Published - 2012

出版系列

名字Advances in Hospitality and Leisure
8
ISSN(列印)1745-3542

All Science Journal Classification (ASJC) codes

  • 地理、規劃與發展
  • 旅遊、休閒和酒店管理

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